Privacy policy

 

Privacy Policy for Thera Sense Store

This Privacy Policy outlines how Thera Sense Store ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from therasensestore.com ("the Site") or otherwise communicate with us. Protecting your privacy is a top priority for us.

Commitment to Your Privacy

Your privacy is crucial to us. This document will help you understand how we handle and use your personal information and your rights related to that information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The most current version of the policy will always be posted on our Site.

Information We Collect

  • Directly Provided Information: This includes contact details, order and account information, and customer support communication.
  • Automatically Collected Information: We collect usage data such as your device type, browser, IP address, and the pages you visit on our Site, using cookies and similar tracking technologies.
  • Information from Third Parties: This may include information from our payment processors and advertising partners.

How We Use Your Information

  • To provide and improve our Services, such as fulfilling orders, providing customer support, and conducting marketing and site optimization.
  • For security and fraud prevention to detect and prevent illicit activities.

Cookies and Tracking Technologies

We use cookies to enhance site functionality, personalize your experience, and perform analytics. You can manage your cookie preferences through your browser settings.

Disclosure of Personal Information

We may share your information with service providers who assist us in our operations, for legal compliance, and with business partners for marketing purposes. We do not sell your personal information.

Your Privacy Rights

  • Depending on your location, you may have rights to access, delete, correct, or port your personal data, and to opt-out of data sharing or targeted advertising.
  • To exercise these rights, contact us directly with a request.

Data Security and Retention

We implement industry-standard security measures to protect your information and retain personal information as long as necessary for the purposes outlined in this policy.

Children's Privacy

Our website is not designed for children under the age of 13. We do not knowingly collect information from children. If a child has provided us with personal information, contact us to request its deletion.

International Data Transfers

Your information may be processed outside your country, including in regions with different privacy laws. We use recognized transfer mechanisms to ensure adequate data protection.

Contact Us

For any questions or concerns about our privacy practices or this Privacy Policy, please contact us at hello@therasensestore.com or via our mailing address at 18 Mermaid Street, Chermside, QLD, 4032, AU.